Desk & Package Center Feedback

Whether you have had a positive experience or noticed an area of improvement, we welcome the feedback!

Service Location

Service Location North Area Desk at Schapiro Northeast Area Desk at Sargent South Area Desk at Allison Southwest Area Desk at Willard Engelhart Front Desk McManus Front Desk Foster-Walker Package Center Kemper Package Center Other Other

For which location are you providing feedback?
Date Date / MM / DD YYYY

On what date did your experience occur? If it is ongoing, leave this blank.
Time Time : HH MM AM/PM

At about what time did your experience occur? If it is ongoing, leave this blank.
Name of Employee

What is the name of the person who was working during your experience? If this does not pertain to a particular person, leave this field blank.
Category of Feedback

Category of Feedback Amenities (vacuums, equipment, etc.) Check-In (moving in/switching rooms) Check-Out (moving out/switching rooms) Customer Service (personnel) Keys (lockouts, lost keys, broken keys) Mail (everything that fits in your mailbox) Packages (everything that you have to pick up from a package center) Other Other

What category does your feedback fit into?

Please answer the following questions:
Please answer the following questions:	Strongly Disagree	Disagree	Agree	Strongly Agree
Overall, I am satisfied with my experience.	Overall, I am satisfied with my experience.Strongly Disagree	Overall, I am satisfied with my experience.Disagree	Overall, I am satisfied with my experience.Agree	Overall, I am satisfied with my experience.Strongly Agree
The employees are well trained.	The employees are well trained.Strongly Disagree	The employees are well trained.Disagree	The employees are well trained.Agree	The employees are well trained.Strongly Agree
The employees act in my best interest.	The employees act in my best interest.Strongly Disagree	The employees act in my best interest.Disagree	The employees act in my best interest.Agree	The employees act in my best interest.Strongly Agree
The employees are knowledgeable and professional.	The employees are knowledgeable and professional.Strongly Disagree	The employees are knowledgeable and professional.Disagree	The employees are knowledgeable and professional.Agree	The employees are knowledgeable and professional.Strongly Agree

Comments

Whether praise or constructive criticism, please include your thoughts.
Option of Anonymity

We appreciate all feedback, and want to be able to follow up on specific issues; please note that you do not have to include your email address, but if you are experiencing a problem receiving mail or packages we will not be able to take steps to help you without knowing who you are.
Your Email Address

Please include your email address if you would like a response.